# Au consumer law compliance
> Source: https://legalcode.md/skills/legalcode-au-consumer-law-compliance | [HTML version](https://legalcode.md/skills/legalcode-au-consumer-law-compliance)

Assess compliance with the Australian Consumer Law (ACL) — Schedule 2 of the Competition and Consumer Act 2010 (Cth).

Assess compliance with the Australian Consumer Law (ACL) — Schedule 2 of the Competition and Consumer Act 2010 (Cth). Covers misleading or deceptive conduct (s 18), false representations (s 29), unconscionable conduct (ss 20–22), consumer guarantees (ss 51–64A), unfair contract terms (ss 23–28) including the expanded civil penalty regime effective 9 November 2023 (up to $50 million per contravention), product safety obligations (ss 104–140), and ACCC enforcement risk profiling. Generates COMPLIANT / PARTIAL / NON-COMPLIANT findings with CRITICAL / HIGH / MEDIUM / LOW risk tiers, clause-level remediation language, and a compliance roadmap. Use when auditing terms and conditions, returns/refund policies, marketing and advertising materials, subscription contracts, warranty documentation, standard form agreements, or any consumer-facing practice for ACL compliance. Jurisdiction: Australia (national — all states and territories). Enforced by ACCC and state/territory consumer protection agencies.

This skill assesses business practices, contracts, and consumer-facing materials for compliance with the Australian Consumer Law (ACL). The ACL is Schedule 2 of the Competition and Consumer Act 2010 (Cth) — a single national consumer protection law that applies in all Australian states and territories. **Covers:** - Misleading or deceptive conduct (ACL s 18) and specific false representations (s 29) - Unconscionable conduct — statutory (ACL ss 20–22) and the 12-factor test - Consumer guarantees — 9 guarantees for goods (ss 51–60), 4 for services (ss 61–63) - Returns/refund policy compliance and major vs. minor failure classification - Unfair contract terms — standard form contract screening (ss 23–28) including the 9 November 2023 civil penalty expansion (up to $50M per contravention) - Product safety obligations — standards, bans, and recall duties (ss 104–140) - ACCC enforcement risk profiling — enforcement priorities 2024–2026 - COMPLIANT / PARTIAL / NON-COMPLIANT classification with CRITICAL / HIGH / MEDIUM / LOW risk tiers - Clause-level remediation with revised draft language - Compliance program gap assessment **Does not:** - Provide legal advice or replace qualified Australian consumer law counsel - Cover competition law provisions of the Competition and Consumer Act 2010 (Part IV) - Cover ...

## Jurisdictions

Australia



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