Skill

legalcode-matter-triage-workflow

Route incoming legal requests to the appropriate resource based on matter type, urgency, complexity, and organizational risk. Use when a new legal request arrives, when prioritizing a backlog of open matters, or when deciding whether to handle a matter in-house or refer to outside counsel. Covers intake classification across all practice areas (contracts, employment, litigation, regulatory, IP, corporate, real estate, finance, tax), urgency scoring with SLA targets (CRITICAL/HIGH/STANDARD/LOW), complexity assessment (ROUTINE/MODERATE/COMPLEX/BET-THE-COMPANY), resource matching (self-service, paralegal, junior counsel, senior counsel, GC, outside counsel, specialist, ALSP), budget routing with authority levels, and escalation protocols for matters crossing risk thresholds. Supports configurable routing rules by business unit, geography, and matter type. Integrates with ticketing and matter management systems. Produces a structured routing recommendation with resource assignment, SLA target, estimated cost, and escalation determination. Jurisdiction-agnostic with localization markers. Related: legalcode-client-intake-workflow, legalcode-conflict-check, legalcode-contract-review.